RETURNS POLICY

Its fairly straightforward, really.

If for whatever reason you are not happy with your item, you can return it within 14 days for an exchange or full refund. You are liable for all postage costs for returning and the posting out of replacement items (to make things easy we charge a flat £3.00 for clothing exchange, £5.00 for shoes in the uk only)

Please note when returning underwear or bikinis they need to have the hygiene liner installed for it to be returned.

  The Alternative Store owns all rights in the designs and information on our website, brand and imagery. Copyright, trademarks and other intellectual property rights protect them. The materials on our website may not be used for any other purpose. We will use the information that you provide and the records of items you buy to constantly monitor and improve our service and for marketing purposes in accordance with our Privacy Policy.

Company Information
  The Alternative Store
  c/o FUSE, The Forum. 127-129 Devonshire St, Sheffield S3 7SB
  Links
  Our website may contain links to other websites, web pages and services which are not under our control and are not maintained by us. These links are provided for your convenience and enjoyment only and we are not responsible for the content or reliability of these sites. Using these linked sites means you are operating under their terms and conditions.
  Liability

We are not liable for any loss caused to you by late delivery. There are only so many things you can influence. The Delivery page of our website gives you a guide to when your goods will be delivered. As part of the shipping process, an e-mail is sent to you when your goods are dispatched from our warehouse.

We will not be responsible for any losses resulting from your use or the inability to use our website. If this results in unauthorized access to, or alteration of your transmissions or data in circumstances, you can’t blame us.

We will not be responsible for your loss of profits, wasted expenditure, corruption or destruction of data or any other loss which does not directly result from something we have done wrong.
  E-retail of Products and Services
  You can order products displayed on this website using the secure shopping cart provided.

Once you have placed an order we will send you an e-mail confirming that we have received your order. The email confirmation will be produced automatically so that you have confirmation of your order details. The fact that you receive an automatic confirmation does not necessarily mean that we will be able to meet your order.

We aim only to display items which are in stock and which can be despatched to you quickly. If we are unable to supply a particular item that you have ordered we will supply the remainder of your order and refund the cost of the out-of-stock item and related shipping fee. In most cases any such refund will be made directly to your credit or debit card. You will be notified of the delivery costs automatically, as part of the checkout process, before you submit your card details.

We may change or withdraw any part of our website, or may refuse you access to the website at any time if we consider it necessary. So don’t try to be all ‘War Games’ and hack in cos we’ll have you.
  Variation of content
  The Alternative Store shall have the right in its absolute discretion at any time and without notice to amend, remove or vary any of the content supplied in connection with the Service or which appears on any page of the alternativestore.net’s website.

Right to Cancel
  To protect you, our lovely customers, from the evil baddies involved in credit and debit card fraud, we reserve the right to cancel any order where the customer uses a credit or debit card issued by a card provider based in a country other than the customers delivery address. If the customer fails to provide the additional information we need to verify their identity and address within five days, or if you blatantly lie during the registration process then we’ll get really cross and sort you out proper. In all such cases we’ll refund the full amount paid in sterling.
  Misuse
  You will be responsible if you use this website in breach of these terms of use and will reimburse us for any loss that you cause to us as a result of your misuse.

We make no promise that our website will be uninterrupted or entirely error free. We are human too, you know. Due to the nature of the Internet, the online shopping service is provided on an "as is" and "as available" basis. We are not responsible to you if we are unable to provide our Internet services for any reason beyond our control.

Jurisdiction
  The laws of England and Wales govern these terms and only the courts of England and Wales will decide any disputes. It’ll be like ‘A Few Good Men’ and we’ll win.